FAQs
Please see below a list of Frequently Asked Questions
Who are the Protrack Group?
The Protrack Group are a UK based multi-award-winning company that has over 20 years of experience in developing innovative vehicle and personal GPS tracking products. We specialise in fleet management systems incorporating numerous other software solutions to all work as one system. OCS.
What else can OCS do for me?
OCS (One Core Software) Is a modular SaaS solution and boasts numerous modules that all communicate with one another such as…
- Service Module (MOT, Tax, Insurance and Service reminders.) with ability to add all service documents and vehicle paperwork all in one location with a superior back-office reporting suite.
- Bar code scanning – ability to create your own bar codes and set up checks against each code. perfect for PAC testing, inventory or simply setting up equipment that requires allocation or checks against it.
- Full Telematics – Our award-winning telematics solution provides real time tracking of vehicles, assets and lone working personal. This function provides all of the functionality that you will ever need to live track, historically replay and report on.
- Advanced job scheduling with signature capture – upload manually or via CSV yor jobs and allocate them to staff members with automatic updates on job progression, electronic signature capture and picture upload.
- Electronic Vehicle Checks – Imagine staff being able to simply scan a bar code on the vehicle which will in turn load the daily, weekly or monthly vehicles checks which report instantly to the back office and alert on defects. Comes with odometer readings and picture uploads.
- Compliance Checks – Enables users to set up pre-defined dates for checks on any piece of equipment, asset or building.
- W3W (What 3 Words) Integration. – Our solution has been integrated with W3W for your convenience. Please ask for a demo.
- VOR – Report on when vehicles are recorded as off the road (VOR) and be able to run reports on every time a vehicle was off the road with the reason and h=what happened with costs and full analytics etc.
- Full Reporting Suite – OCS boasts hundreds of reports however we provide you with the ability to easily create your own bespoke reports and even schedule them to be delivered at the time that suits you.
- Message platform – Our encrypted messaging platform allows you to message your staff now and send reminders in the future. Basically, its Microsoft messenger but better.
- System Callender – Will show when vehicles are scheduled to be off the road, show staff sick days/holidays and pretty much anything else in a calendar view. All liked to other modules in the system.
- Connected and Non-Connected camera Systems. Protrack provide both connected and non-connected camera systems providing real time footage of any incidents directly to your mobile device and back-office system. (Sim cards required for connected cameras)
- Lone Working devices – Let us take care of your duty of care with Protrack’s LWD (Lone Working Device) provides real time tracking, man down alerts, 2 way communications and panic alerts.
- BioStart™ – Protrack’s own patented remote vehicle driver identification system incorporated biometrics and the ability to send encrypted fingerprints to vehicles to allow driver authorisation.
- Driver ID and Driver Private Mileage. – Protrack can provide multiple ways of showing driver identification and privacy switches for private mileage.
How can I view the video tutorials
This is easy – simply click on The VIDEOS Link and select the relevant TAG or CATEGORY then select the video you wish to view.
How can I book an engineer, demo or account management meeting?
Simply select the SUPPORT TAB and fill in the relevant form for account management, demonstration or engineer request form.
Want To Know More About Protrack Solutions?
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